First of all, thanks for visiting our site, and your opinions and suggestions would mean a lot to us. So here we would show you some ways of contacting with us if you need anything from us.
1_) Chatting online
We have a chat box at the bottom of the site in the right corner. There will be customer service staff to host you no matter what kind of questions you have about our site or products. Usually, the online chat shall be available 08:00AM-17:00PM PT on workdays. Needn’t to be frustrated of reaching us at off-work hours. The chat box would allow you to leave a message of what problem you have encountered, and our services would deal with it within 24hs via the email you leave.
If you feel like having the necessity to contact us in a more formal way, then you may write us an email about the matter you wish to discuss with us. Here is our connecting email address: firstname.lastname@example.org. Due to the flooding communication amount we receive daily, your request shall be dealt and replied within 24hs as well. (Please make sure that our email address is added to your contact list in order to communicate with us normally.)
Since our business is online, so the contact through phone may not be our prior option. But still, if you have some urgent issues that need to be dealt with immediately (especially for the customers who have needs about his/her orders). Then you may text or call us for the help. Here is the phone number: [**********]